top of page
-
How can I make a reservation?Reservations are strongly recommended and can be made through OpenTable or by calling (757) 689-3339 during business hours.
-
Do you take walk-ins?Reservations are available and strongly recommended, but we do take walk-in guests upon availability. We also have seats at the bar available for a full service dinner at a first come first serve basis.
-
Is Heirloom good for kids?Children are welcome. Please plan accordingly for smaller children; as we do not have highchairs and with very limited space we cannot accommodate stroller storage. For older children, we do have a children’s menu available. Please include children in your party size.
-
Is there a dress code?There is not! Our guests arrive in everything from travel clothes to their elegant best.
-
Can you accommodate dietary restrictions and allergies?Yes, most of our menu items can be modified for dietary restrictions. Please make a note in your reservation.
-
Is there a credit card surcharge?Yes. Effective September 1, 2024, a 3% surcharge will be applied to credit card payments to help offset processing costs. This fee is not more than what we pay in processing fees. Debit cards are not subject to this surcharge.
-
What is your seating policy?We kindly ask that your entire party be present before being seated.
-
Can I bring my own wine?Yes, we have a corkage fee of $25 per bottle.
-
Can I bring my own dessert or cake?Yes, but a $3.00 per person fee applies for outside desserts or cakes.
-
Is gratuity automatically added to large parties?Yes, a 20% gratuity will be added to parties of five (5) or more.
-
What is the policy for large parties?We can accommodate groups of up to 8 guests. Parties of 7 or 8 guests must email us in advance to check availability. On Fridays and Saturdays, large party reservations are only available at 4:00 PM and 7:30 PM. For large party inquiries, please contact us at info@heirloomvb.com
-
Do you host private events?We are unable to host private events at this time.
bottom of page